Our Doctors

Physicians

Felicia Johnson, MD

Felicia Johnson, MD

Dr. Johnson joined our clinic from Little Rock, Arkansas where she worked as an attending physician and medical school faculty member within the Department of Otolaryngology-Head & Neck Surgery at the University of Arkansas for Medical Sciences and the Arkansas Children’s Hospital. While at UAMS, Dr. Johnson served as director of the residency training program; she has also served as the president of the Arkansas Society of Otolaryngology.

As a native Texan, she received her medical degree from the University of Texas Medical Branch in Galveston. She then went on to complete her ear, nose and throat surgical residency training at the University of Oklahoma Health Sciences Center in Oklahoma City and her fellowship training in Laryngology & Care of the Professional Voice at the Vanderbilt University Medical Center in Nashville. Dr. Johnson is certified by the American Board of Otolaryngology. She treats all aspects of pediatric and adult otolaryngology-head & neck surgery, with particular interest and expertise in treating voice, airway and swallowing disorders at both our Springdale and Bentonville offices.

Kevin Lollar, MD, FACS, FAAOA

Kevin Lollar, MD, FACS, FAAOA

Dr. Lollar credits his interest in Otolaryngology to his mentor in medical school, who taught him the value of evidence-based medicine in improving the lives of patients with a wide range of conditions. He earned his medical degree from the University of Arkansas for Medical Sciences in Little Rock and completed his residency at the University of Missouri School of Medicine in Columbia, MO. He was fortunate to have the opportunity to complete a one-year International Rhinology Fellowship at the Royal Victorian Eye and Ear Hospital in Melbourne, Australia.

Dr. Lollar is board certified with the American Board of Otolaryngology and a Fellow of both the American College of Surgeons and the American Academy of Otolaryngic Allergy. He treats patients with a variety of conditions. His specialty areas include nasal/sinus surgery and allergy treatment, including Functional Endoscopic Sinus Surgery (FESS); balloon sinuplasty; septoplasty; sublingual immunotherapy; rhinoplasty; tympanoplasty; salivary gland surgery and more. He is especially proud of the medical mission work he performed repairing cleft lips and palates in Kenya and his relief efforts in Haiti following the 2010 earthquake. In his spare time Dr. Lollar enjoys road cycling, mountain bike riding, running half marathons, playing basketball, snowboarding, and traveling with wife Katy and their young sons, Evan and Owen.

Lance Manning, MD, FACS

Lance Manning, MD, FACS

Dr. Manning is a triple-boarded certified surgeon who returned to Northwest Arkansas from the Mayo Clinic in Rochester, MN. While at Mayo Clinic, he completed an internship in General Surgery, a residency in Otorhinolaryngology- Head and Neck Surgery, and went on to become a Chief Resident Associate and instructor of Otolaryngology. He enjoys and practices all areas of pediatric and adult ear, nose, and throat surgery and has special interests in the areas of thyroid and parathyroid surgery, sinus surgery, sleep medicine, and facial plastic and reconstructive surgery. Dr. Manning has strong ties to Northwest Arkansas. He graduated from Bentonville High School and the University of Arkansas. Before going on to the University of Arkansas for Medical Sciences to pursue a career in medicine, he worked for several local businesses including Tyson Foods. Dr. Manning and his family are happy to once again be part of the Northwest Arkansas community.

Dr. Manning serves in multiple local, regional and national leadership roles. He serves as the President and CEO of the Ear, Nose and Throat Center of the Ozarks and co-founder of Ozark Facial Plastic Surgery. He also currently serves as principal for MedHead Management Consulting. Dr. Manning serves on the respective boards of directors for several large regional physician hospital organizations. Nationally, he serves in multiple leadership roles for Board of Governors of the American Academy of Otolaryngology Head and Neck Surgery. He also serves the Academy as an advisor for medical informatics and practice management, and education, and as an expert consultant in the areas of emotional intelligence and alternative payment models in medicine where he has created significant educational content in these areas.

He is a full fellow of the American College of Surgeons, the American Academy of Facial Plastic and Reconstructive Surgery, the American Board of Sleep Medicine and also the American Academy of Otolaryngology-Head and Neck Surgery.

Dr. Manning also volunteers as a Clinical Assistant Professor for the University of Arkansas for Medical Sciences and proudly serves in multiple volunteer roles for local and national non-profit organizations.

Jared R. Spencer, MD

Jared R. Spencer, MD

Dr. Spencer is a native of Pocatello, Idaho. He completed his undergraduate education at Brigham Young University, where he graduated Summa Cum Laude, and attended medical school at the University of Washington School of Medicine in Seattle.

He completed an internship in general surgery and residency training in otolaryngology-head & neck surgery at the University of Rochester Strong Memorial Hospital in Rochester, New York. Dr. Spencer then went on to complete subspecialty fellowship training through the American Academy of Facial Plastic & Reconstructive Surgery, working at the prestigious Mittelman Plastic Surgery Center and Stanford University Medical Center in Northern California.

His practice includes all aspects of pediatric and adult otolaryngology-head & neck surgery, with a particular emphasis and expertise in facial aesthetic and reconstructive surgery. Dr. Spencer has rich experience in aging-face surgery (face, neck, brow and eyelids), nasal contouring (rhinoplasty) and minimally invasive techniques for facial rejuvenation (Botox®, fillers and skin resurfacing). His overriding goal is to obtain natural-appearing aesthetics while maintaining the highest level of patient safety. He is board certified by both the American Board of Otolaryngology and the American Board of Facial Plastic & Reconstructive Surgery.

Throughout his career and education, Dr. Spencer has been the recipient of numerous scholarships and academic awards; he has also published articles and book chapters on various head, neck and facial surgery topics. Dr. Spencer is on staff at both the Springdale and Bentonville campus of Northwest Medical Center and Washington Regional Medical Center. He is also the co-founder and director of Ozark Facial Plastic Surgery, the first center in Northwest Arkansas focusing exclusively on surgery and rejuvenation of the face and neck.


Audiologists

Patti Crews, AUD, CCC-A

Patti Crews, AUD, CCC-A

Patti Crews, Au.D., is a native of Memphis, TN. After observing firsthand the social and hearing issues a family member encountered following a sudden hearing loss after a workplace accident, she was inspired to devote her life to helping hearing impaired individuals improve their quality of life.

Dr. Crews earned her undergraduate degree in Communicative Disorders, her Master of Audiology from the University of Mississippi and her Doctor of Audiology from Salus University. She is a member of the American Speech-Language Hearing Association (ASHA), holds a Certificate of Clinical Competence and is licensed to practice audiology in the state of Arkansas.

Dr. Crews has practiced audiology for 37 years and has been with ENT Center of the Ozarks since 2013. She specializes in fitting the latest digital hearing devices for patients of all ages and loves seeing the positive impact this has on their lives. In her spare time, she enjoys hiking, watching Arkansas football, sponsoring dogs from the local shelter, and going on dog park dates with her own pup, Duke.

Mary O’Brien, AUD, CCC-A

Mary O’Brien, AUD, CCC-A

Dr. Mary O’Brien is an audiologist specializing in adult and pediatric hearing assessment and treatment as well as balance evaluation and treatment. She is a native of Northwest Arkansas and received her bachelor’s degree in communication disorders from the University of Arkansas in Fayetteville and her Doctor of Audiology from the University of Memphis.

She is a fellow of the American Academy of Audiology and holds a Certificate of Clinical Competence from the American Speech-Language-Hearing Association. Dr. O’Brien enjoys getting to know her patients and creating individualized rehabilitation plans which focus on personal communication needs.


Clinic Assistants

Dana Alexandar, CPOP

Dana Alexandar, CPOP

Dana Alexander grew up around family members in the medical field, which helped foster an interest in pursuing a career in the health care industry. When an opportunity to join the audiology department at the Ear, Nose, & Throat Center of the Ozarks became available, she knew the position would be an excellent fit for her interests and would allow her to help people successfully manage their hearing loss.

Dana has completed the Certificate Program for Otolaryngology Personnel. She specializes in audiological evaluations, hearing aid care and repairs and vestibular testing, and she is a member of the American Academy of Otolaryngology. She is married and has a son and daughter that make her proud. In her spare time, she enjoys reading, playing sports, exploring the outdoors and spending quality time with family and friends.

Natasha Farnam, PA-C

Natasha Farnam, PA-C

Natasha Farnam struggled with allergies as a child and was a frequent visitor to her local ENT clinic in Mountain Home, AR. Because of her interest in helping others, she decided to pursue a career as a physician assistant and requested an ENT rotation after experiencing firsthand the benefits of immunotherapy treatment. Her interest in ENT continued to develop while she was a student working at Ear, Nose, & Throat Center of the Ozarks, and so she returned for a second rotation. After graduating from the Harding Physician Assistant program in December 2015, she joined the practice full-time.

Natasha is a member of both the American Academy of Otolaryngic Allergy and the American Academy of Physician Assistants. She finds it rewarding to work in a field where she can help improve the quality of life for allergy patients in Northwest Arkansas and she appreciates the welcoming environment and opportunities for learning and personal/professional growth provided by Ear, Nose, & Throat Center of the Ozarks. Natasha enjoys spending time outdoors with her husband and dogs.